Unplanned Workflow Keyfacts

Transform unexpected challenges into smoothly managed workflows.
When unplanned issues arise during scheduled maintenance or overhaul campaigns, they often create ripple effects throughout your operation. Our SmartFleet Additional Arising Work (AAW) solution provides:
- Seamless integration of unexpected findings into planned workflows
- Digital documentation of discovered issues with evidence capture
- Automated approval processes for scope and budget changes
- Real-time impact assessment on schedule, resources, and parts
- Complete traceability from discovery to resolution
The result? Faster decision-making, minimised disruption, and transparent management of unexpected maintenance needs.
Maintenance managers and workshop directors across the UK rail sector are already using our system to transform how they handle unplanned work arising during scheduled maintenance.
Additional Arising Work management is just one of over 30 SmartFleet solutions designed to digitally transform railway operations. From maintenance to compliance, we've got the rail industry wrapped.