Intelligence

Tiered Guidance for SmartFleet Users

Three levels of professional guidance tailored to task complexity

When delivering SmartFleet solutions, we provide users with three distinct levels of professional guidance, each optimised for different task complexities and user needs. This tiered approach ensures efficiency for routine tasks while providing sophisticated support for complex regulatory requirements.


1

Scenario Bank

Standard, Static Professional Comments

Purpose

Provides pre-written, standardised professional comments for rapid data entry during routine inspections and observations. Ideal for repetitive tasks where consistency and speed are paramount. The scenario bank is managed adding new scenarios when new observations arise.

Use Cases

  • Routine Inspections: Daily walk-around checks, visual examinations
  • Standard Defects: Common wear items, predictable failure modes
  • Compliance Checks: Pass/fail assessments with predefined criteria
  • Maintenance Logs: Recording standard service activities

Benefits

⚡ Speed
Instant data entry with dropdown selection
📋 Consistency
Standardised language across all users
✅ Quality
Professional terminology guaranteed
🎓 Training
Minimal user training required

Example: Category: Brake>Comment: Pad thickness measured at 8mm. Within acceptable limits. No action required.

2

Workflow Wrap

Process-Driven Guidance with Deterministic Logic

Purpose

A specialised, interactive wrap that guides users through complex procedures using deterministic logic, calculations, and decision trees. Combines structured data entry with automated processing.

Use Cases

  • Engineering Calculations: Structural assessments, load calculations, fatigue analysis
  • Multi-Step Procedures: Commissioning checklists, acceptance testing protocols
  • Decision Trees: Fault diagnosis workflows, troubleshooting guides
  • Compliance Forms: Regulatory submissions with validation rules

Benefits

🧮 Automation
Built-in calculations and logic
🎯 Accuracy
Eliminates manual calculation errors
📊 Structured
Enforces process compliance
🔄 Repeatable
Consistent methodology every time

Examples:

Brake pad thickness at 7.5mm calculate remaing useful life based on known wear rates and set the next inspection date.

A fatigue crack inspection wrap that calculates crack growth rates based on measured dimensions, applies Paris Law equations, and recommends inspection intervals automatically.

3

AI Agent

Specialised Agents for Complex, Non-Deterministic Methodology

Purpose

Advanced AI agents that ingest complex, non-deterministic methodologies (like ORR CSM-RA) to assist users with narrative generation, high-level risk evaluation, and expert-level analysis requiring contextual understanding.

Use Cases

  • Multi-Disciplinary AI Agents: Complex regulatory evaluations with qualitative judgment
  • Analysis: Root cause investigation with narrative generation
  • Engineering Justifications: Technical arguments requiring domain expertise
  • Regulatory Submissions: Documents requiring professional language and compliance knowledge
  • Human Review: Mandatory

Benefits

🤖 Intelligence
Contextual understanding and reasoning
📝 Narrative
Professional documentation generation
⚖️ Judgment
Qualitative risk evaluation support
🎓 Expertise
Ingests complex regulatory frameworks

Examples:

Brake caliper bolt found missing guide me through the ORR Common Safety Method for Risk Assessment of this issue.

Based on the maintenance spec I have just uploaded suggest a strategy to optimise maintenance activities to reduce the life time cost of maintenance activities.
Help me proactively identify, assess, and manage component and system obsolescence risks across the XXX fleet


Choosing the Right Guidance Level

Criteria Level 1: Scenario Bank Level 2: Workflow Wrap Level 3: AI Agent
Task Complexity Simple, routine Moderate, procedural Complex, non-deterministic
Logic Type Static selection Deterministic (if-then) Contextual reasoning
User Input Dropdown selection Structured data entry Natural language dialogue
Output Pre-written comment Calculated results + report Generated narrative + analysis
Training Required Minimal (minutes) Moderate (hours) Comprehensive (days)
Time to Complete Seconds Minutes Minutes to hours
Expert Review Not required Recommended Mandatory

🔗 Seamless Integration with SmartFleet Wraps

All three guidance levels integrate directly with the SmartFleet platform, ensuring:

  • Unified Data Repository: All observations, calculations, and assessments stored in a single searchable database
  • Consistent Workflow: Users access the appropriate guidance level within their familiar interface
  • Audit Trail: Complete traceability from data entry through expert review to regulatory submission
  • Scalability: Start with Comment Banks, add Workflow Wraps as needed, deploy AI Agents for specialized tasks
  • Quality Assurance: Built-in review workflows ensure appropriate oversight at each leve