Procedures
ExcelWraps offers a versatile digital solution that can be adapted to follow various office procedures, enhancing efficiency, collaboration, and compliance within an organisation. The platform is designed to streamline processes, reduce paperwork, and ensure accurate record-keeping. Key features of ExcelWraps' digital solution for office procedures include:
- Customisable workflow templates: ExcelWraps allows organisations to create bespoke workflow templates that mirror their specific office procedures. This ensures that each step in the process is followed consistently and according to established guidelines.
- Task assignments and notifications: The platform enables assigning tasks to team members and setting deadlines, ensuring that responsibilities are clearly defined and communicated. Automatic notifications keep users informed about pending tasks, updates, and any changes to the procedure.
- Centralised document storage: ExcelWraps provides a centralised, cloud-based storage system where all relevant documents, forms, and records can be securely stored and easily accessed by authorised users. This simplifies information management and promotes collaboration among team members.
- Real-time tracking and reporting: The platform allows for real-time tracking of the progress of office procedures, enabling managers to monitor the status of tasks and identify any bottlenecks or delays. Customisable reporting options allow organisations to analyse performance data and identify areas for improvement.
- Integration capabilities: ExcelWraps' digital solution can be integrated with existing office software and systems, such as email, calendar, and project management tools, ensuring seamless workflows and efficient communication.
- Access control and security: The platform provides robust access control features, allowing organisations to set user permissions and ensure that sensitive information is only accessible to authorised personnel. Additionally, ExcelWraps maintains stringent security measures to protect data and maintain privacy.
- Mobile access: The platform offers a mobile app that allows users to access their tasks, documents, and updates on-the-go, ensuring that office procedures can be followed and monitored from anywhere.
By implementing ExcelWraps' digital solution for office procedures, organisations can optimise their processes, improve collaboration, and ensure compliance with established guidelines. The platform's adaptability and customisability make it a valuable tool for streamlining a wide range of office procedures across rolling stock companies. Some examples procedures that have delivered on this system are given below.
Engineering Change
The engineering change procedure for UK rolling stock is a systematic process that ensures modifications, upgrades, or improvements to rolling stock are implemented safely, effectively, and in compliance with relevant standards and regulations. The process involves the collaboration of various stakeholders, such as Rolling Stock Operating Companies (ROSCOs), train manufacturers, maintainers, and Network Rail. Here is a general overview of the engineering change procedure:
- Identification of the need for change: The need for an engineering change can arise from various sources, such as technical issues, operational requirements, or regulatory changes. The change initiator, which can be the ROSCO, train operator, or maintainer, identifies the need for change and proposes it to the relevant stakeholders.
- Proposal and preliminary assessment: The change initiator submits a formal change proposal, including a description of the change, its rationale, objectives, and potential risks and impacts. The stakeholders conduct a preliminary assessment to determine if the proposed change is necessary, feasible, and cost-effective.
- Detailed evaluation and risk assessment: Once the change proposal is accepted, a detailed evaluation is carried out, involving engineering and technical assessments, cost-benefit analysis, and risk assessment. This stage may require input from various subject matter experts, such as engineers, safety specialists, and maintainers.
- Development of technical specifications: If the change is approved, technical specifications are developed for the implementation of the change. This includes identifying the required modifications to the rolling stock, creating design specifications, and establishing the necessary testing, inspection, and commissioning procedures.
- Compliance with standards and regulations: The proposed change must comply with all relevant standards and regulations, such as Railway Group Standards, Technical Specifications for Interoperability (TSIs), and Health and Safety Executive (HSE) requirements. Compliance may involve obtaining approvals from regulators, certifying bodies, or industry organisations.
- Implementation and integration planning: A detailed implementation plan is developed, outlining the timeline, resources, and activities required to implement the change. The plan must consider factors such as train availability, maintenance schedules, and any impact on train operations.
- Change implementation: The engineering change is implemented according to the approved plan. This may involve manufacturing new components, modifying existing rolling stock, or upgrading systems and software. The implementation process is closely monitored to ensure quality and adherence to specifications.
- Testing, inspection, and commissioning: After the change is implemented, the rolling stock undergoes a series of tests, inspections, and commissioning activities to verify that the change meets the required performance, safety, and reliability criteria. Any issues identified during this stage are addressed before the rolling stock is returned to service.
- Documentation and record-keeping: All relevant documentation, such as design drawings, test reports, and maintenance procedures, is updated to reflect the implemented change. Records of the change process are maintained for future reference and regulatory compliance.
- Monitoring and feedback: After the change has been implemented and the rolling stock is back in service, its performance is closely monitored to ensure the change has achieved its intended objectives. Feedback from train operators, maintainers, and passengers is collected and used to inform future changes and improvements.
It is important to note that the exact steps and procedures may vary depending on the specific circumstances and stakeholders involved. The solution calls for 'Custom Workflows' to cover special parts of the procedure like a 'Risk Assessment'. A risk assessment process is an essential component of a rolling stock-related engineering change procedure. It helps identify, analyse, evaluate, and mitigate potential hazards and risks associated with the proposed change. The process ensures that any modifications or upgrades to the rolling stock do not compromise safety, reliability, or performance. Here is an outline of a typical risk assessment process in a rolling stock-related engineering change procedure:
- Identify potential hazards and risks: The first step is to identify all possible hazards and risks associated with the proposed engineering change. This includes considering the direct and indirect impacts of the change on the rolling stock, its systems, and the overall railway operations. This step may involve brainstorming sessions, expert consultations, and reviews of similar engineering changes in the industry.
- Analyse the risks: Once the potential risks are identified, they need to be analysed to determine their likelihood and potential consequences. This may involve quantitative or qualitative risk analysis methods, depending on the nature of the risks and the available data. The analysis should consider factors such as the probability of occurrence, the severity of consequences, and the vulnerability of the affected systems or components.
- Evaluate the risks: The analysed risks are then evaluated to prioritise them based on their overall significance. This typically involves ranking the risks according to their likelihood and potential impact on safety, performance, and reliability. The evaluation helps in determining which risks require immediate attention and which can be accepted or deferred.
- Develop risk mitigation strategies: For each identified and prioritised risk, appropriate risk mitigation strategies should be developed. These strategies can include preventive measures (e.g., design modifications or additional safety features), corrective actions (e.g., maintenance or repair procedures), or contingency plans (e.g., emergency response procedures). The selected strategies should be proportionate to the level of risk and should balance the costs and benefits of implementation.
- Implement risk mitigation measures: The risk mitigation strategies are then implemented as part of the engineering change procedure. This may involve incorporating design changes, updating maintenance procedures, or conducting additional tests and inspections. The implementation process should be closely monitored to ensure that the mitigation measures are effective in reducing the risks to an acceptable level.
- Monitor and review risks: Once the engineering change is implemented and the rolling stock is back in service, it is essential to monitor the effectiveness of the risk mitigation measures. This includes collecting and analysing data on the performance, safety, and reliability of the modified rolling stock. Any new or emerging risks should be identified and assessed, and the risk mitigation strategies should be reviewed and updated as necessary.
- Document the risk assessment process: Throughout the risk assessment process, proper documentation should be maintained, including the identified risks, their analysis and evaluation, the selected mitigation strategies, and the results of monitoring and review. This documentation is crucial for regulatory compliance, future risk assessments, and continuous improvement of safety and risk management practices.
By following a systematic risk assessment process, the engineering change procedure can effectively manage risks and ensure that the rolling stock modifications do not compromise safety, reliability, or performance.
Safety Incident
A safety assessment on UK rolling stock following a safety incident on the rail network should be handled with utmost care, ensuring thorough investigation and analysis to identify the root cause, implement corrective actions, and prevent future occurrences. Here is an outline of how such a safety assessment should be conducted:
- Immediate response: Immediately after the incident, the affected train(s) should be secured, and emergency procedures should be activated. This includes providing medical assistance to any injured passengers or staff, informing relevant authorities and stakeholders, and preserving the incident site for investigation.
- Formation of an investigation team: An investigation team should be formed, comprising experts from relevant organisations, such as the train operator, Rolling Stock Operating Company (ROSCO), maintainer, Network Rail, and independent safety regulators (e.g., the Rail Accident Investigation Branch, RAIB). This team will be responsible for conducting a thorough investigation into the incident.
- Collection of evidence and data: The investigation team should collect all available evidence and data from the incident site, including photographs, video recordings, physical evidence, and witness statements. Additionally, the team should gather relevant data from the train's on-board systems, such as event recorders, fault logs, and telemetry data.
- Analysis of the incident: The investigation team should analyse the collected data and evidence to determine the root cause(s) of the incident. This may involve examining the train's mechanical, electrical, and software systems, as well as operational procedures, human factors, and the rail infrastructure. The analysis should consider any potential contributing factors and assess the interplay between different elements of the rail system.
- Identification of safety issues and recommendations: Based on the analysis, the investigation team should identify any safety issues or deficiencies that contributed to the incident. This may include design flaws, maintenance shortcomings, operational errors, or regulatory gaps. The team should then develop recommendations for corrective actions and improvements to address these issues and prevent future occurrences.
- Implementation of corrective actions: The responsible parties, such as the train operator, ROSCO, maintainer, or Network Rail, should implement the recommended corrective actions as quickly and effectively as possible. This may involve modifying the rolling stock, updating maintenance procedures, revising operational practices, or enhancing safety regulations and standards.
- Review and monitoring: Once the corrective actions are implemented, their effectiveness should be reviewed and monitored to ensure that the safety issues have been adequately addressed. This may involve conducting inspections, audits, and tests, as well as collecting and analysing performance and safety data from the modified rolling stock.
- Documentation and communication: Throughout the safety assessment process, proper documentation should be maintained, including the findings of the investigation, the identified safety issues and recommendations, and the implemented corrective actions. The results of the safety assessment should be communicated to relevant stakeholders, such as other train operators, ROSCOs, maintainers, regulators, and the public, to promote learning and continuous improvement across the rail industry.
By conducting a comprehensive safety assessment following a safety incident, the UK rail industry can effectively identify and address the underlying causes, implement corrective actions, and prevent similar incidents from occurring in the future.
Supply Chain Assessment
Monitoring supply chain performance is essential for ensuring that your organisation can meet its objectives related to cost, quality, and delivery. Effective supply chain monitoring allows you to identify potential issues, optimise processes, and improve overall efficiency. Here are several steps to monitor supply chain performance:
- Establish key performance indicators (KPIs): Define relevant KPIs that align with your organisation's goals and objectives. Common supply chain KPIs include on-time delivery rate, order lead time, inventory levels, order accuracy, supplier quality, and total supply chain cost.
- Collect and analyse data: Gather data from various sources, such as enterprise resource planning (ERP) systems, warehouse management systems (WMS), and transportation management systems (TMS). Analyse this data to assess the performance of your supply chain against the established KPIs.
- Create performance benchmarks: Establish performance benchmarks by comparing your supply chain performance against industry best practices, historical data, or competitor performance. These benchmarks help you understand the areas where your supply chain excels or needs improvement.
- Implement a supply chain performance dashboard: Develop a supply chain performance dashboard that provides a visual representation of your KPIs and other relevant metrics. This dashboard should be accessible to relevant stakeholders and updated regularly to facilitate real-time decision-making.
- Conduct regular supplier evaluations: Evaluate your suppliers' performance regularly using criteria such as quality, delivery, cost, and responsiveness. This helps to identify potential issues, improve supplier relationships, and mitigate risks in your supply chain.
- Monitor internal processes: Evaluate the efficiency and effectiveness of your internal supply chain processes, including procurement, production, warehousing, and transportation. Identify areas for improvement and implement necessary changes to optimise your supply chain operations.
- Implement a continuous improvement process: Establish a continuous improvement process that involves regularly reviewing and analysing supply chain performance, identifying improvement opportunities, and implementing changes to enhance efficiency and effectiveness.
- Encourage collaboration and information sharing: Promote collaboration and information sharing among internal departments, suppliers, and customers to facilitate better decision-making and coordination across the supply chain.
- Monitor risks and disruptions: Identify and monitor potential risks and disruptions in your supply chain, such as geopolitical events, natural disasters, or supplier bankruptcy. Develop contingency plans to mitigate the impact of these risks on your supply chain performance.
- Review and adjust your supply chain strategy: Regularly review your supply chain strategy to ensure it remains aligned with your organisation's goals, objectives, and market conditions. Adjust your strategy as needed to respond to changes in your business environment, such as new technologies, competitors, or customer demands.
By following these steps, you can effectively monitor your supply chain performance, enabling you to make informed decisions, optimise processes, and improve overall efficiency.