Passenger Damage Report

The "Passenger Damage Report" app is a digital solution designed to empower passengers on rolling stock vehicles to report visible damage or malfunctions to train operating companies. Here's how the system works:

1. User-Friendly Interface: The app provides an intuitive, user-friendly interface allowing passengers to easily report the issues they encounter.
2. Issue Reporting: Users can provide a detailed description of the damage or malfunction, including the type of issue, its location, and any additional relevant information. The app also allows passengers to take photos of the damage for further clarification.
3. Geo-tagging and Time-Stamping: The reports are automatically tagged with the time and location to help maintenance teams quickly locate and address the reported issues.
4. Real-Time Notifications: Once a passenger submits a report, the system sends real-time notifications to the train operating company, allowing for quick action.
5. Data Analysis: The app collects and analyses data over time, providing train operators with insights on frequent issues and potential areas of improvement.
6. Feedback System: Upon submission of a report, the app can send automatic updates to passengers about the status of their reported issues, fostering engagement and trust.
7. Cloud-Based Database: All reports are stored securely on a cloud-based database, ensuring easy access and management of data.

By implementing the "Passenger Damage Report" app, train operating companies can significantly enhance the efficiency of their maintenance operations, improve passenger satisfaction, and ultimately, increase the overall safety and reliability of their rolling stock vehicles.